By popular request, OMS now integrates order flows from TikTok Shop and Temu.
What is supported
- Automatic order retrieval and status callbacks
- Product and SKU mapping, including multiple codes per item
- Policy-based inventory sync with independent safety stock
- Automatic shipment and tracking number push back to the platform
- Platform edits, cancellations and after-sales cases synchronized
A difference worth noting
These channels differ meaningfully from traditional marketplaces in fulfillment SLA requirements and how performance is measured — particularly dispatch timeliness. We added a "prioritize platform SLA" option in the routing rules so these orders match the most reliable warehouse and lane rather than simply the cheapest.
What is next
After-sales and return flows for both channels are in progress and expected in the next release.