This update addresses two things customers ask for constantly: make picking waves actually fit how a warehouse is laid out, and let the system answer the questions clients ask every day.
Wave strategy engine
Wave generation previously relied on fixed rules, so any shift in order mix required manual intervention. The new engine lets you compose strategies from order line count, SKU velocity, zone distribution and carrier cutoff times, then matches them automatically by priority.
- Single-line, single-SKU orders route into batch picking
- Multi-line orders group by zone to cut walking distance
- Orders near a carrier cutoff are promoted automatically
- Strategies configure per warehouse and per client
Across beta warehouses, units picked per operator hour rose by more than 30% on average, with a larger effect during peak.
Client self-service portal
Clients can now sign in with their own accounts to view their inventory, inbound and outbound records, work progress and invoice detail — and download reconciliation files directly.
That means warehouse support no longer exports spreadsheets to answer "has my shipment arrived" or "how was this month's invoice calculated." Beta warehouses saw daily inquiry tickets fall by roughly 60%.
Other improvements
- Cycle counting can run zone by zone without halting operations
- Return relabeling now records a second QC checkpoint
- The billing engine supports tiered storage rates by SKU volume band
- PDA operations cache and resume safely on weak networks