Order Management System
Every channel’s orders in one pool, under one set of rules
Aggregate orders from marketplaces and your own storefronts, then handle review, merging and splitting, warehouse routing and dispatch in one place. Inventory stays synchronized across channels while rules decide where each order ships from and how.
Highlights
- Marketplace and DTC order aggregation
- Rule-driven warehouse routing
- Real-time multi-channel inventory sync
- Order merging, splitting and pre-orders
- Open API for in-house systems
- 60%
- Less manual order work
- 20+
- Sales channels supported
- 99.9%
- Inventory sync accuracy
- 5 min
- Average order handling time
Core capabilities
Order Management System
A capability matrix designed around real operational workflows.
Omnichannel order aggregation
Connects Amazon, Shopify, eBay, Walmart, TikTok Shop, Temu and custom storefronts, pulling orders in and normalizing them into one structure.
Intelligent warehouse routing
Picks the fulfillment warehouse and shipping method from stock distribution, destination distance, freight cost and service-level targets, with visual rule configuration and priorities.
Multi-channel inventory sync
Maintain sellable inventory centrally and publish it per channel by policy, with safety stock, reserved stock and virtual stock to sharply reduce oversells.
Merging, splitting and bundles
Merge multiple orders from the same buyer, split oversized or overweight orders automatically, and handle bundles and multi-SKU kits with correct inventory math.
Exception workspace
Stockouts, address issues, risk holds and marketplace edits surface in one place with suggested actions, so nothing silently piles up.
Open API and automation
RESTful APIs and webhooks support order push, status callbacks and custom automation flows for connecting your own ERP and BI stack.
Where it fits
Where it fits
These are the scenarios where it pays off immediately.
Multi-store, multi-marketplace sellers
Dozens of storefronts across platforms with orders processed by spreadsheet, where address edits and merges go wrong constantly.
Distributed warehouse networks
Stock held on the US East and West coasts and in Europe, needing automatic selection of the lowest-cost warehouse per buyer address.
Peak-season order surges
Large volumes arrive in a short window and require automated review and batch processing so people are not the bottleneck.
FAQ
FAQ
Amazon, Shopify, eBay, Walmart, TikTok Shop, Temu and AliExpress are supported, along with WooCommerce and Magento storefronts. Anything not covered can connect through the open API or a custom adapter.
Want to see it run on your business?
Book a demo and we will walk the full workflow using your actual scenarios.