Freight Audit & Recovery
Every dollar you overpaid in freight, found and recovered
Automatically retrieve and parse carrier invoices, compare every line against contract rates, and flag duplicate charges, incorrect accessorials, overbilling and refundable late deliveries. Claims are filed and tracked automatically while freight cost is allocated precisely to orders and SKUs.
Highlights
- Automated invoice retrieval and line-level parsing
- Automatic guaranteed-service refund claims
- 50+ audit rule dimensions
- Freight cost allocated to orders and SKUs
- Savings and claim status fully visible
- 3%–8%
- Average freight savings
- 50+
- Audit rule dimensions
- 100%
- Line-level invoice review
- Automatic
- Claim submission
Core capabilities
Freight Audit & Recovery
A capability matrix designed around real operational workflows.
Automated invoice ingestion
Pulls invoice files from UPS, FedEx, DHL, USPS and others on a schedule and parses them line by line, consolidating multiple accounts and currencies.
Multi-dimensional audit rules
Over 50 audit dimensions cover duplicate billing, address correction fees, residential surcharges, fuel surcharges, dimensional weight and oversize determinations, flagging each variance.
Late-delivery refund claims
Compares promised service times against actual delivery, identifies shipments eligible for guaranteed-service refunds, files claims automatically and tracks outcomes.
Contract rate verification
Load your negotiated discounts and rate tables, then verify line by line that the carrier billed as agreed — exposing unapplied discounts and tier calculation errors immediately.
Cost allocation and analytics
Allocates freight and accessorial charges to orders, SKUs, storefronts and warehouses so hidden shipping cost stops eating your real margin.
Savings reporting
Period reporting on audit findings, claim status and refunds actually received, with exports for reconciliation against your finance system.
Where it fits
Where it fits
These are the scenarios where it pays off immediately.
High freight spend
Monthly shipping spend is substantial and invoices run to tens of thousands of lines — far beyond what manual sampling can cover.
Multiple carriers and accounts
Several carriers and accounts with different rate structures make it hard to compare cost on a consistent basis.
Accurate margin accounting
You need true fulfillment cost per SKU and per storefront, not one aggregate freight number.
FAQ
FAQ
Read-only invoice retrieval access is required to pull invoice files. The system never changes your carrier account settings, and the exact scope and purpose are confirmed item by item during onboarding.
Want to see it run on your business?
Book a demo and we will walk the full workflow using your actual scenarios.